Operations coordinator required

Operations Coordinator – Full-time Position


We are a FULL-SERVICE Marketing Agency with an experienced team of Overachievers, Creative Geniuses & Dog Lovers. We’re also very effective BRAND STORYTELLERS!

CREATIVITY and STRATEGY are our PRIME SERVICES!  Our team of experts create meaningful relationships between brands and their customers. For over 45 YEARS our team at CREATIVE has been ensuring that every client’s unique brand vision is accurately relayed to the people who matter the most! Our boutique agency works with organizations of all sizes across Canada and the United States.


The purpose of this role is to coordinate production (client purchases/orders).  You will be responsible for working with our entire team and managing production through our sophisticated software system which is easy to use.  There will also be vouching of costs to orders as well as vouching of costs to invoices.  All these responsibilities will be trained however experience or preferences with administrative tasks are a benefit.

What you’ll be doing…

  • Prepare purchase orders & submit to multiple vendors
  • Work closely with the sales team, liaison between sales rep & vendors
  • Track & troubleshoot orders and ensure timely/successful delivery
  • Manage & maintain order tracking list
  • Correct discrepancies between purchase orders and vendor order confirmations
  • Follow-up with clients after projects have been delivered/completed (Emailed Survey)
  • Receive, analyze & vouch freight costs to individual orders
  • Vouch for additional internal costs to various cost centers
  • Ensure orders are closed & invoiced in a timely manner
  • Invoicing & creating bills in Quickbooks Online; Recurring Invoices
  • Coordinate international and domestic freight (if required)
  • Creation of shipping labels and commercial invoices for vendors (if required)
  • Coordination of local shipments/delivery (as required)
  • Shipping/redirection of packages received in Edmonton office (daily)
  • Other duties and responsibilities as required

Day-to-day, you’ll be working with our entire team but stationed at a computer (two monitors for simplifying each task).
As part of this opportunity, you’ll also be a part of a VERY fast-paced and high-growth company. You’re getting in on the ground floor of an experienced but growing agency and will have input and responsibility as we grow the team. Your role will include basic to challenging accounting functions (ie vouching for costs to orders, vouching for shipping costs to vendor bills, proofing costs on orders, following up with vendors on ship dates for orders, etc).



  • Minimum 1-2 years purchasing experience required
  • Basic Quickbooks Online knowledge
  • Basic knowledge of Supply Chain and Accounting processes
  • Strong analytical, critical thinking, complex problem-solving skills
  • Ability to work in a very fast-paced environment and support a team of Sales Reps that work in the office & work remotely
  • Organized, self-motivated with the ability to work both independently and as a team
  • Excellent computer skills, able to use Microsoft Office and ERP Software
  • Excellent communication skills, both verbal and written

This is for you if:

  • You’re great with people and love making others feel comfortable
  • You have an obsessive drive to help people and have an accounting background
  • You are process-driven and good at problem-solving and figuring things out on your own with minimal direction… can create your own structured work environment.
  • You actively seek out tasks when your work is done.
  • You implement. And do so with minimal direction, doing a lot of your own research to find the best way to solve the problem at hand.
  • Lastly and most importantly, you’re driven. You want to work hard, learn a ton, and are independent.


Wage-based to start. Pay will depend on experience but ranges from $17 to $22 per hour.


  • An award-winning culture which means our people are amazing!
  • Monday to Friday (No weekends)
  • Freedom and flexibility and opportunity for growth


You’re invited to join our team and we can’t wait to meet you! Fill out this form and we’ll be in touch shortly.

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