Customer Satisfaction Survey

Customer Satisfaction SurveyAnna Paczkowska2019-04-02T16:07:35-06:00

Google Rating

5.0

Based on 265 reviews

Creative Promotional Marketing Agency

5.0

review us on See all reviews

Tessa Kehler

1701374979

Melissa was amazing to deal with and I would recommend her to everyone. She has great ideas and a good communicator. The turnaround time on receiving our products was very quick and its always high quality.

Sarah Brooks

1700513011

Always excellent customer service and response times!

Accounting Operations

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Sherri Simms

1699455864

Creative Promotional Marketing has provided excellent customer service to us as a new client. Rob worked with us in developing the website for our new staff Years of Service program which looks amazing! He set this up with our branding and we couldn't be happier. Melissa was brilliant helping us chose products for the staff to select for their awards. Everyone at this company is absolutely wonderful! They took us on as clients when others turned us down because we weren't large enough! Thank you for everything. I highly recommend Creative Promotional Marketing Agency!! Vanier Children's Mental Wellness.

Hannah Chorneyko

1695671893

I highly recommend Melissa for all your promotion item needs! She is fantastic to work with!

QR Calgary

1694548295

Melissa Milligan was an absolute gem supporting our company with a recent order. She was able to provide terrific suggestions of products that fell within our budget and was able to assist in meeting a tight turnaround with her incredible communication and follow-up. We'll be sure to keep Creative top of mind for future orders thanks to the service,

Dieter Wentzel

1694185409

Amazing, every time!

Tracey Donohue

1691607462

Been working with Pete and his team for years and always provides efficient and professional service!

James Rolfe

1690922959

We are very happy with the products we have received from Creative.

Laura High

1689881369

Creative Promotional Marketing Agency is a true leader in marketing. Their expertise in promotional products and digital marketing is beyond impressive. Not only are they a talented team, but they are also supportive and wonderful to work with, and I highly recommend them.

Dwight Wilkins

1689788597

I have been working with Lisa since 2015 and it has been a very enjoyable experience from the beginning. She is very knowledgeable and helpful with choosing the right promo items for our industry. We have always received unique and quality items

Lisa Demmons

1689624489

Creative has been great to work with! Our rep Shawn always goes above and beyond to accommodate our endless requests and tight deadlines. Our promotional items have turned out amazing every time.

Connor Chisholm

1689290854

Gary and Amber were an incredible help with my business marketing very knowledgeable and went above and beyond! Spin to win guys!!!

Mali Leese

1688066096

I want to express my gratitude to the Creative Promotional Marketing Team for going above and beyond to accommodate my specific requests and create customized patches and hats for our company. Despite my particular preferences and requests, they handled everything with professionalism and patience, delivering exceptional products that exceeded my expectations. Thank you for your flexibility and exceptional customer service!

Jean-Francois Collin

1687889198

I had a remarkable experience working with A Creative Agency in Edmonton. Their professionalism, creativity, and ability to deliver outstanding results surpassed my expectations. From their innovative ideas to their prompt communication and adherence to deadlines, they proved to be an excellent promotional marketing partner. I highly recommend A Creative Agency for businesses seeking top-notch services in Edmonton.

Mark Wingrove

1686943631

Great service very friendly staff!Will definitely order from the

Aron VanDelft

1686329305

Melissa ROCKS!

Karra Nowosiad

1686152109

Melissa was a pleasure to work with getting us promotional items for our company event, looking forward to working with her on future projects!

Emily Laine

1685986741

Working with Creative Promotional Marketing was a smooth and seamless experience. The team is professional, creative (yes, the name applies) and simply fabulous. The quality of work surpassed my expectation. I couldn't be more happy with my new website!! 5 Stars all the way:-)

Julie Osinchuk

1685480161

Outstanding team! Its incredible how they can take an ideas and make it reality:) Shawn Thornewell has be such a delight to work with. 10 Star Review from me

Hilary McHale

1684423630

Kelly is incredible to work with—she continually insures our last-minute projects are completed with ease and efficiency. She is knowledgeable, friendly and I have complete trust in her to handle all of our company's numerous swag orders. Thanks so much Kelly!

Sally Petaske

1679075355

I can not express how fantastic this company has been to work for more than 30 years. I have had the privilege of working with both Monica (Gary) and Pete and I have loved every moment we have spent together coming up with unique promotional ideas. Creative Promotional Marketing Agency is one big family and they welcome everyone into their family with open arms. Even though this will be my last time working with this amazing group (finally retiring) I will recommend them to anyone asking for help with promotional products as I believe in their products, dedication, integrity and kindness! Thank you for making my job so much easier!

Jen Stogowski

1679070992

Fun, Fantastic, Amazing People with Amazing creative ideas for all your promotional needs!

Terie Vickers-Craig

1679070596

They say that with 3 options - QUALITY, PRICE, SERVICE, you can only pick 2...but not so with the Creative Team. They offer it ALL along with the most wonderful group of people you will ever meet. They believe in family, community, and kindness, all of which create an outstanding work environment for their team and for you as a client. Their full service operation makes your job so much easier as you can comfortably leave it all in their hands and know that the job will be done on time and in budget, and you can be sure there will be some fun along the way. Pete Kmech is the kind of leader we all hope to work with, and it shows in absolutely everything they do.

Muneet Kalkat

1678731005

WOW! What a team.I met with Creative Promotional agency in Edmonton January 2023 and from the very first meeting I knew I would want to work with them for all future marketing endeavours. I created a new business line in January and required a logo, landing page and product packaging to begin with. Absolutely blown away by the execution. Everything from the timeline, talent, helpfulness and advice was more than what we expected.Do not hesitate to work with this amazing group of people for all of your business marketing needs. Special shout out to Anna, Avery, Eilish,Pete and all other members behind the scenes that contributed to our successful launch!

Grandeur Flooring

1677682720

We had a great experience working together to create our tradeshow background. Excellent customer service! Very happy with the finished product as well! Would definitely recommend and will be using their services again in the future!

Shogun Fusion

1675504448

I have enjoyed working with Avery. In the whole web design, I proposed to modify it many times, but he never bothered to modify it according to my requirements.

Tamara Smith

1675375734

Gary is amazing! Completely, 100% customer-centric. There is no request too small or too big. He makes it happen or finds an appropriate alternative. Gary, Monica and the Creative Promotional Marketing Agency are great partners and solution providers. In a very crowded and competitive market, you can't go wrong working with them.

Samantha Sampson

1675093416

Creative Marketing Agency have been tremendous to work with! We were looking to launch an online pop-up store with pre-seleted promo items. This team was very easy, responsive, and smart! Truly a breath of fresh air! As a marketer, it is so impressive to work with a vendor partner who has it all figured out! Highly recommeded!

Erin Martyshuk

1674052636

I absolutely love working with Monica and Gary of the Creative Promotional Marketing Agency! They are attentive to our needs, share unique ideas within our budget, and in a timely manner! You won't be disappointed!

Ryan Northcott

1672876126

The whole team at Creative is so welcoming and quite simply fun to be around - no to mention experts in quite a lot of areas. I've dealt with quite a few members of the Creative team and they are all true professionals at their craft while being super easygoing and a pleasure to deal with.Special shout out to Anna, she is a creative genius!

Candace Phillips

1671212676

ANNA is simply THE BEST! Outstanding on all levels. 5 stars is not enough. She goes above and beyond, she is so attentive, creative, brilliant at design and an upstanding person to deal with. 10 STAR REVIEW at a minimum!

Crust Craft

1669327339

Creative Promotional Marketing Agency is the best!!

Marty Nedjelski

1669239401

I have been working with Kelly Tran across 3 different organizations over the last 8 years. Each and every time she has delivered, with excellent communication skills, a keen eye on all the "deals" out there, and has continually gone above and beyond for myself, my employees, and my organizations! Is a 6-star rating available?

Joanne Meredith

1669217749

I have worked with Kelly Tran for nearly a decade with various companies and clients. She is my go-to person for any promotional or merchandise products, as Kelly is dependable and very responsive. I never wonder if she saw my emails as she always gives me a quick reply to confirm she is working on the request. I often need three quotes for my clients, and always with tight turnaround times, it seems. And Kelly always has product ideas for me quicker than any other promo company, and she always has the confirmation that delivery deadlines will be met before showing me the product. (Other companies offer you products, and when you want them, they realize they won't deliver in time, so annoying!) Kelly is a master at keeping me within my budget and giving me unique and fun product options. If you are looking for a dependable, reliable and efficient promo supplier, I highly recommend Creative Promotional Marketing Agency.

Orest Kostecki

1669123806

CSI has been working with Creative for many many years and it has become a true parntership. The team here is second to none and a pleasure to work with - they challenge you as a supplier and it only brings out the best of us with new and innovative ideas. We look forward to many more years of working together innovating and cultivating new ideas to keep growing our partnership and servicing Creative's clients!Orest Kostecki, VP of Sales CSI Group of Companies

Kelley Ware

1669069115

The staff are incredible to work with. Oftentimes, I go to them with a vague idea of what I am looking for and they always come up with the best options for my budget. Highly recomment.

Duyen Trieu

1665677012

Gary's work was quick, efficient, and the product turned out phenomenal for my work place! Very content!

Rick Knight

1665676813

Best marketing and apparel company we have dealt with. Shawn Thornewell is amazing. He has great knowledge of products, new ideas, cutting edge products/trends and his customer service is excellent.

Christopher Griffiths

1661896692

I've been working with Kelly from Creative for about 10 years, and have always found her to be a spectacular partner. She's always able to quickly source exactly what we're looking for no matter how obscure the brief, and the results are always what we hoped. Cannot recommend working with her more highly.

Doug Armella

1660328272

Kelly is amazing to deal with. She went above and beyond to ensure our products were received in time for our trade show. This included shipping some products directly to my hotel in Saskatoon, and working with one of her suppliers, and another client, to shuffle the other client's order (with the client's permission) to ensure our products arrived in time.

Amanda P

1660324954

Working with Kelly was amazing! She sourced items for me that no one else could find and her enthusiasm is infectious. I look forward to working with her for team swag next season. Highly recommend!

Alicia Flett

1660092704

Melissa Couch helped us on a last minute request to get some hats made up. They were great and Melissa was so helpful and great to deal with. I would not hesitate to contact Melissa again.

Marty E

1658962816

I am working with Kelly on promotional marketing ideas. Since I didn't know where to start, she put together a wonderful folder for me and offered some great suggestions. She has made it so simple and she was really fast! Thank you so much, Kelly. I really appreciate your help! If anyone reads this and has received a car freshener from Martena at Allstate Insurance, Kelly is responsible for putting it together!

Danielle Perron

1657065344

My company Solentanche Bachy Canada were looking for some last minute Wall Calendars for gifts and Melissa Couch at Creative was referred to me by a friend! I’m so happy I reached out to her because she was able to get us the product on a short deadline. The product was amazing. Thank you Melissa!!!

Reach Sports Physiotherapy and Hand Clinic

1656608587

Great experience with Melissa. She showed me the showroom and provided several examples and ideas for promotional material. From there the process was pretty easy and simple. Receive the product with a few weeks to spare before my big event. Thanks again!

Lindsey Russell

1656001389

This is a great team! Misty and Kelly are invaluable when it comes to their creative product ideas, quick responses, helping us stay within our budget, and handling our crazy shipping requests for all over the North. Always professional and truly a pleasure to work with!

Kimberley Clark

1655314855

I needed a very last minute project to be completed for a children's event. Lisa not only got me everything in time, she did it with so much patience, kindness and professionalism. I had to leave a competitors company because I was being scolded by their employees for the timing of this project! So I am so grateful to have been able to work with this company and especially Lisa!

Megan Davey

1655309830

Working with Lisa was seamless and easy. She responded quickly to my questions and made the process easy from start to finish. I would not hesitate to recommend Lisa and Creative Promotional Marketing Agency and will definitely be using her for all of my promotional products in the future.

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